Privacy Policy
Iyler (“we/us/our”) respects the privacy of our customers and users of our website (“you”). Our practices and procedures in relation to the collection and use of your data/information have been set out below in this Privacy Policy. This Privacy Policy will familiarize you with the manner in which we may collect, use, share, transfer, and disclose your data/information.
We collect only the information necessary for our business purposes, such as providing you with services, completing your order, contacting you regarding the status of your order, or in relation to relevant marketing or other ancillary services deemed relevant by us in relation to the services.
For the purpose of this Privacy Policy, sensitive personal data or information (“SPDI”) is as defined under the Information Technology Act 2000 (“IT Act”) and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules 2011 (“SPDI Rules”). The term “Personal Information” in this Privacy Policy includes SPDI wherever appropriate and/or mandated under the IT Act and the SPDI Rules.
We do not store your credit card information. We will not rent or sell your name or personal information. We utilize “cookies” to help recognize you as a repeat visitor and track traffic patterns on our site. This information is completely anonymous and used only to improve the user-friendliness and functionality of our website.
COLLECTION OF PERSONAL INFORMATION
We collect personal information from you when you provide it to us. For example, if you purchase a product or register on our website, we may collect your name, gender, mailing address, telephone number, and email address. If you sign up for a newsletter, we collect your email address. If you take advantage of special services offered by us, we may collect other personal information about you.
We use your personal information for internal purposes such as processing orders, keeping you informed of your order, and providing services and ancillary services. We also collect general demographic and other anonymous information that does not personally identify you. This information is not associated with your personally identifiable information and cannot be linked to you personally. The information we collect includes your shipping and billing address.
You represent that the personal information you provide is correct and updated and that you have all rights, permissions, and consents to provide the same.
USE AND PROCESSING OF PERSONAL INFORMATION
The personal information collected by us may be used for a number of purposes connected with our business operations, including but not limited to:
Dealing with requests, inquiries, and complaints, customer services, and related activities;
Responding to your queries and fulfilling your requests for information regarding our products and services;
Customizing our offerings for you;
Analyzing user trends and improving our offerings;
Notifying you about our new products or services and sending you important information;
Legitimate business purposes;
Responding to judicial processes and law enforcement agencies as permitted by law;
Any other purpose in connection with our business operations.
DISCLOSURE OF PERSONAL INFORMATION
We do not rent, trade, or share your personal information with any other company for their marketing purposes without your consent. We may use your personal information for our marketing purposes. We reserve the right to disclose your personal information to any third party that makes a legally compliant request for its disclosure.
We may also disclose or transfer your personal information to a third party as part of a reorganization or sale of assets. Such third parties will have the right to continue to use the personal information you provide. We may share your personal information with our group companies, affiliates, and third parties for the purposes set out in this Privacy Policy.
COOKIES POLICY
We use cookies and other technologies such as pixel tags and clear gifs to store certain types of information each time you visit our website. Cookies enable this website to recognize the information you have consented to give and help us determine which portions of the website are most appropriate for your needs.
Opting Out of Cookies: You can choose whether to accept cookies or not. If you have not changed your settings, your browser likely accepts cookies. If you decline cookies, some website features may not function properly. You can also delete or disable cookies, but this may significantly impact your experience with our website.
INFORMATION PROVIDER’S RIGHTS
You have the right to withdraw your consent for SPDI at any time by sending an email to us at support@iyler.com, in accordance with the terms of this Privacy Policy. However, withdrawal of consent will not be retrospective and shall be applicable prospectively.
If you do not provide your information or consent for the usage of SPDI or subsequently withdraw consent, we reserve the right to discontinue the services for which the SPDI was sought.
You may write to us at support@iyler.com to access, review, modify, or correct your SPDI or withdraw consent. However, we are not responsible for the authenticity of the SPDI provided by you.
Certain data may not be corrected or modified due to legal requirements, law enforcement requests, or judicial proceedings.
SECURITY PRACTICES AND PROCEDURES
We use reasonable security measures to safeguard your SPDI. We may enter into agreements with third parties (in or outside of India) to store your information securely. These third parties may have their own security standards to safeguard your information.
We shall not be held responsible for any loss, damage, or misuse of your data if such loss, damage, or misuse is attributable to a Force Majeure Event.
A “Force Majeure Event” includes but is not limited to sabotage, fire, flood, explosion, acts of God, civil commotion, strikes, riots, war, acts of government, hacking, unauthorized access to computer data, computer crashes, breach of security, etc.
GRIEVANCE REDRESSAL
Any discrepancies and grievances regarding the processing of SPDI shall be informed to the designated Grievance Officer under the IT Act as mentioned below:
Email: support@iyler.com
Contact Number: +91 90602 75597
This Privacy Policy is subject to change from time to time. We encourage you to review it periodically to stay informed about how we are protecting your information.
Last Updated: 13 March 2025